Legal

Terms of Service

Last updated: 22 September 2026

These Terms of Service ("Terms") govern your use of xoproduction.com and any services provided by ZEN-XO Labs ("XO Labs", "we", "us", or "our"). By using the site or engaging our services, you agree to these Terms.

1. Overview of services

ZEN-XO Labs provides full-cycle software engineering, including web applications, desktop and mobile applications, 2D/3D games, and the surrounding pipeline such as domain setup, hosting, deployment, and SEO. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written proposal or agreement between you and us. Where such an agreement conflicts with these Terms, the signed agreement prevails.

2. Use of the website

You agree to use this website lawfully and not to:

3. Intellectual property

All content on this website — including text, design, graphics, logos, and code — is owned by ZEN-XO Labs or its licensors and is protected by intellectual property laws. You may not reuse it without our written permission.

For client work, ownership of deliverables transfers according to the terms of your specific engagement agreement, typically upon full payment. We may retain the right to display completed work in our portfolio unless otherwise agreed in writing.

4. Client responsibilities

When you engage us, you agree to provide accurate information, timely feedback, and any materials, access, or credentials reasonably needed to deliver the work. You are responsible for ensuring you have the rights to any content you provide to us.

5. Fees and payment

Fees, payment schedules, and any deposits are set out in your engagement agreement. Unless stated otherwise, invoices are due within the period specified in that agreement. Late or non-payment may result in paused or suspended work.

6. Third-party services

Our services may involve third-party platforms — for example domain registrars, hosting providers, and analytics tools. Your use of those services may be subject to their own terms, and we are not responsible for their availability, performance, or policies.

7. Warranties and disclaimers

We deliver our services with reasonable skill and care. Except as expressly stated in a written agreement, the website and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, ZEN-XO Labs will not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or business, arising from your use of the site or our services. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the relevant services.

9. Indemnity

You agree to indemnify and hold ZEN-XO Labs harmless from claims, damages, and expenses arising from your breach of these Terms or your misuse of the site or services.

10. Termination

We may suspend or terminate access to the website at any time if these Terms are breached. Termination of a client engagement is governed by the relevant engagement agreement.

11. Governing law

These Terms are governed by the laws applicable at ZEN-XO Labs' principal place of business, without regard to conflict-of-law principles. Disputes will be subject to the courts of that jurisdiction, unless your engagement agreement states otherwise.

12. Changes to these Terms

We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the revised Terms. The "Last updated" date above reflects the latest version.

13. Contact

Questions about these Terms? Reach us at contact@xoproduction.com.

This document is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified professional for your specific jurisdiction.