Privacy Policy
Last updated: 22 September 2026
This Privacy Policy explains how ZEN-XO Labs ("XO Labs", "we", "us", or "our") collects, uses, and protects information when you visit xoproduction.com or engage our services.
1. Who we are
ZEN-XO Labs is a full-cycle software engineering studio. For any question about this policy or your data, contact us at contact@xoproduction.com.
2. Information we collect
We aim to collect as little personal data as possible. Depending on how you interact with us, this may include:
- Contact information you provide directly — such as your name, email address, and any details you include when you email us or discuss a project.
- Project information you share so we can scope and deliver work, including technical requirements and materials you send us.
- Technical data collected automatically when you visit the site, such as IP address, browser type, device information, and pages viewed. This is used in aggregate to keep the site secure and understand general usage.
We do not knowingly collect information from children under 13, and this site is not directed at them.
3. How we use your information
- To respond to your enquiries and communicate with you about a project.
- To provide, maintain, and improve our services and this website.
- To keep our systems secure and prevent fraud or abuse.
- To meet legal, accounting, and regulatory obligations.
We do not sell your personal information, and we do not use it for advertising profiling.
4. Legal bases for processing
Where applicable law (such as the GDPR) requires it, we rely on the following bases: your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.
5. Cookies and analytics
This website is a static site and uses only the cookies strictly necessary for it to function and, where enabled, privacy-respecting analytics to understand aggregate traffic. You can control or block cookies through your browser settings; doing so will not break the core content of the site.
6. Sharing and third parties
We may share information with trusted service providers who help us operate — for example hosting and infrastructure providers (such as our domain registrar and hosting platform). These parties only process data on our instructions and under appropriate confidentiality obligations. We may also disclose information where required by law.
7. Data retention
We keep personal information only for as long as necessary to fulfil the purposes described here, including any legal or accounting requirements. When it is no longer needed, we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, email contact@xoproduction.com and we will respond within a reasonable timeframe.
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. International transfers
We operate internationally, so your information may be processed in countries other than your own. Where required, we take steps to ensure an adequate level of protection for such transfers.
11. Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted where appropriate.
12. Contact
Questions about this Privacy Policy? Reach us at contact@xoproduction.com.
This document is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified professional for your specific jurisdiction.